If you, or someone you know thinks they may have come into contact with someone with COVID-19, or test positive for the virus, please contact CommunityWellbeing@anu.edu.au. This will allow us to support you; and also ensure the safety of our community.
Student life will be impacted by the COVID-19 pandemic. On this page you'll find up-to-date information to support you throughout your studies during these exceptional circumstances. This page will continue to be updated as new information comes to hand.
If your question is not answered below, you can get in contact with Student Central.
Student e-Form
To help us provide support to students, please fill in this e-form. This will give us up-to-date information on your current health, travel and study situation. This important information will be kept private and will assist our teams to support you as circumstances on campus and in the wider community change. Access the form here.
Virtual events and staying connected
While it is challenging not being able to socialise in person during this time, it is important for our wellbeing that we stay connected in other ways.
You can continue to connect with the ANU community through our calendar of virtual events. Visit the calendar frequently, as it will be updated as new events are organised.
Some other useful strategies for staying connected while at home can be found here.
Student support package
Below you will find information about our response to the COVID-19 situation and the support package for students and staff while ANU is conducting research, learning and teaching remotely. This package is for the period 30 March to 27 June 2020.
It includes academic adjustments, academic support services, student wellbeing support, and information specific to residential students.
All courses will be delivered remotely from Monday 30 March. There will be no face-to-face teaching and learning activities for the remainder of Semester 1, 2020. We will provide more information about Semester 2 as soon as we can. Students should note that tutorials may be recorded for purposes of uploading to Echo360/Wattle for the review of other students in the tutorial. This has been approved by DVC-A. Semester 1 Class Summary (available under the Classes tab) information on this publication is as up to date as possible. Changes to Class Summaries not captured by this publication will be available via Wattle and students should have been advised by the offering College.
Semester 1 calendar - updated dates for the academic semester A teaching pause was implemented for 23-27 March 2020 to assist staff with shifting courses from on campus delivery to off-campus (or remote) participation. After the teaching pause, classes will resume on Monday 30 March, with the two-week mid-semester break occurring as planned (6-17 April). Semester 1 will be extended by one week to allow for the teaching pause, and the timing at the end of the semester and exam period will be adjusted. The adjusted dates are outlined below. Teaching pause 23 - 27 March Week 5 30 March - 3 April Mid-semester break 6 - 17 April Week 6 20 - 24 April Week 7 27 April - 1 May Week 8 4 - 8 May Week 9 11 - 15 May Week 10 18 - 22 May Week 11 25 - 29 May Week 12 1 - 5 June Exams 11 June - 27 June
Census date for Semester 1, 2020 has now been moved to Friday, 8 May 2020 (new Week 8). Please remember that census date is your last day to do the following: Drop a course without financial and academic penalty. Any courses dropped by census date will not show up on your academic transcript.
Submit any Commonwealth Assistance forms As part of this change, other key administrative dates have also been adjusted: Withdrawn without Failure (WD) Date - Wednesday 10 June 2020: Any courses dropped by this date will show up on your academic transcript as a 'WD' grade. This grade will not affect your Grade Point Average (GPA).
Any courses dropped by this date will show up on your academic transcript as a 'WD' grade. This grade will not affect your Grade Point Average (GPA). Withdrawn with failure (WN) Date: this date has been removed from Semester 1, 2020. Before making any decisions to withdraw from courses, we highly recommend that you discuss your options with your Academic College. Are you a student impacted by the travel restrictions put in place by the Australian Government in February 2020? Refer to the 2020 Key Dates - Remote Participation webpage to understand how changes to census date apply to you.
We recognise that this semester has been very disrupted for you and we're modifying the way we hold our mid-semester and end of semester exams. Students have raised some concerns about the proposed tool Proctorio for remote examinations. You can find guidance that addresses these concerns here. Will my grades be affected by the switch to remote learning? The University's Academic Board has recommended that we continue to use the standard mark and grade approach we currently use. However, each student may request, in writing to the Registrar after the release of results, that their final grade for Semester 1 2020, in one or more courses for the semester, be recorded on their transcript as either CRS (course requirements satisfied) or NCN (not completed/fail). The Vice-Chancellor has approved this recommendation. Will my mid-semester and/or end of semester exams proceed if we are finishing this semester by remote/online participation? As we have shifted all classes to remote/online participation, we won't be holding centrally timetabled and invigilated in-person mid-semester and end of semester exams. I was supposed to complete a mid-semester or end of semester exam as part of my course. How will I complete this assessment? We're working with your course convenor(s) to adapt all assessments so they can be completed remotely and they'll be in touch with you to provide an update on assessment for the remainder of the semester. Many existing forms of online assessment tools will be used including quizzes, Turnitin, take-home exams and essays and discussion post ratings. We are implementing remote sitting of exams through a secure online tool.
Who do I contact about my assessment? We are working with your course convenor(s) to adapt all assessments so they can be completed remotely. Your course convenor will be in touch soon with updates to your assessment.
Other adjustments
Exemptions from late fees will be made for non-payment of tuition fees in Semester 1. For students appying for academic extensions due to illness, sickness or personal challenges during the semester, the University is now accepting the following additional forms of supporting documentation: Online medical certificates (e.g. a medical certificate issued following a telehealth appointment)
Certificates from counsellors and other registered medical practitioners
Head of Halls of Residence letter of verification
Statement from a University staff member who is familiar with your circumstances
Medical certificates issued by a pharmacist
A personal statement written by yourself comprising of: 3-4 sentences outlining how you have been impacted by COVID-19 3-4 sentences outlining why you are seeking for an academic extension
Virtual Information Commons ANU has launched its Virtual Information Commons to provide students access to the software, applications and programs they need to complete their studies. Through the Virtual Information Commons, students can access any programs available on the campus computers. Visit mydigitalcampus.anu.edu.au and choose "install the VMare Horizon Client" then follow the prompts. You will need your ANU log in details. There is a Virtual Information Commons dedicated support team available on anuvicsupport@insitec.com.au or call 02 6102 4134
Library services The ANU Library resources continue to be available online. You can visit the ANU library website here, which provides access and easy 'how to' guides for finding your way around remotely. Resources on loan will have their loan period extended - borrowers will not incur fines during this period. I am not sure how to access the online library services. Who can I contact? Library staff are available via library.info@anu.edu.au for help including booking consultation services. An FAQ is online with more information including how to request material. When do the libraries open? The Library opening hours are available here. Study spaces with access to computers, printing, wi-fi and collections are available in the JB Chifley Library. The One Button Recording Studio is open for students and staff use on level 4 in the JB Chifley Library.
WATTLE site We know studying remotely is a new experience for many of you so we've created a WATTLE site dedicated to supporting you move from on-campus to off-campus learning. This WATTLE site provides you with information about working remotely, and how to stay connected even if you're not on campus. What information is available on the WATTLE site? This site includes information on Wattle Basics, testing remote learning access and troubleshooting access problems, Student Services, Health and Wellbeing Services, Academic Skills development, ANU Student Associations and Clubs and information on how students can get in touch with their College. How do I access the WATTLE site? Please log in to Wattle and use the 'search courses' tool to search for Orientation for Remote Students 2020. This site will be updated to contain additional information. Even though you won't be studying on campus physically this semester, there are still lots of support services you can access from home. You can find out about support services on WATTLE, or there are some helpful contacts below. Academic Skills Academic Skills can support students with virtual drop-ins, face-to-face Zoom meetings or written feedback on draft assignments. They provide English conversation groups via Zoom, online resources and Facebook so students can get all the latest information, tips and ideas for their studies. Access and Inclusion Access and Inclusion (A&I) supports students whose participation in academic studies is impacted by: physical and learning disabilities
mental health conditions
chronic medical conditions short term illnesses/conditions As well as support for: carers
international under 18 students; and
elite athletes. If you want to speak with a member of the A&I team, you can make an appointment via Zoom. ANU Careers ANU Careers is offering all appointments by Zoom. You can also check their Facebook page [link] for upcoming events and employer information, careers toolkit online resources CBE Careers and Student Employability CBE Careers and Student Employability is offering all appointments online. You can also register for virtual employer events and workshops. Global Programs Global Programs is offering virtual drop-ins, or you can chat with the team on Facebook Live Chat. Student Central Student Central is your first point of contact for anything relating to student administration, advice and support services. You can email student@anu.edu.au or check their website [link] for regular updates.
We've established the Community Wellbeing Team to provide support, care and tailored advice for staff, students and visitors impacted by COVID-19. How do I contact the Community wellbeing Team? You can contact the team by email at CommunityWellbeing@anu.edu.au, by calling +61 2 6125 3346 (option 1) during business hours, or calling ANU Security outside of business hours. For urgent or life-threatening situations, please continue to call 000 in the first instance, and then ANU Security on +612 6125 2249. ANU National Health Co-op The National Health Co-op will be available by scheduled appointment for staff and students. They can provide telehealth appointments if you meet the Medicare criteria for this. National Health Co-op: Call +61 2 6178 0400 or book an appointment online: https://www.nhc.coop/locations/anu Accessing support ANU Counselling is offering Zoom videoconferencing appointments, or telephone appointments as needed. To request an appointment, please phone +61 2 6178 0455 and further information will be provided. ANU Counselling has online mental health resources and information. ANU Wellbeing and Support Line (formerly ANU Crisis Support Line) is available all hours and everyday for support and assistance. You can contact them on (phone) 1300 050 327 or (SMS) 0488 884 170. Virtual events and staying connected While it is challenging not being able to socialise in person during this time, it is important for our wellbeing that we stay connected in other ways. You can continue to connect with the ANU community through our calendar of virtual events. Visit the calendar frequently, as it will be updated as new events are organised. Some other useful strategies for staying connected while at home can be found here.
We are providing an additional $1million of funding to support students who need emergency financial support this semester. This is in addition to the emergency grants available through ANUSA and PARSA. This support will be coordinated by our Pro Vice-Chancellor (University Experience) and the teams from ANUSA and PARSA.
How do I apply for an emergency grant? To apply for an emergency grant, please visit the ANUSA or PARSA websites for further details.
What do the emergency grants help pay for? The grants will be used to support you if you're experiencing financial stress. You can apply for a grant to cover: Accommodation grants
Travel grants
Grocery vouchers
Textbook/educational IT grants to support remote study
Medical grants
The following sources of further advice might be useful: Academic Colleges College of Business & Economics offcampus.support.cbe@anu.edu.au +61 2 6125 3807
College of Law enquiries.law@anu.edu.au +61 2 6125 3483
College of Asia and the Pacific cap.student@anu.edu.au +61 2 6125 3207
College of Arts and Social Sciences students.cass@anu.edu.au +61 2 6125 2898
College of Engineering and Computer Science studentadmin.cecs@anu.edu.au + 61 2 6125 4450
College of Science and College of Health and Medicine science.enquiries@anu.edu.au + 61 2 6125 2809
Student support services Student Central
student@anu.edu.au
If your question is not answered below, you can get in contact with Student Central.
Access & Inclusion
access.inclusion@anu.edu.au
+61 2 6162 5036
ANU Counselling
counselling.centre@anu.edu.au
+61 2 6172 0455
IT Services
servicedesk@anu.edu.au
+61 2 6125 4321
Academic Skills Centre
academicskills@anu.edu.au
+61 2 6125 2972
Information for students studying remotely off-shore can be found here: https://www.anu.edu.au/news/all-news/information-for-students-studying-remotely%C2%A0off-shore#
Information for students affected by exchange cancellation can be found here: https://www.anu.edu.au/news/all-news/students-affected-by-exchange-cancellation